Tanja Barbarić
CEO, AVS Bosnia and Herzegovina
AVS Bosnia and Herzegovina
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AVS Bosnia and Herzegovina
Pioneers in Field Intervention Since 2004
AVS has been operating in Bosnia and Herzegovina since 2004, becoming the first company in the country to offer professional services in control, risk prevention, and claims management. Backed by over 40 years of international experience, we provide reliable solutions tailored to the needs of local financial institutions.
Our services include both call center operations and on-site field interventions, carried out by our own staff. We support financial institutions in recovering payments and resolving claim sefficiently, while maintaining respectful client communication and practical outcomes.
AVS Bosnia and Herzegovina is also an active member of AMCA – the Association of Asset Management and Debt Collection Companies, reinforcing our commitment to ethical practices, industry standards, and cross-border cooperation.
Services
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Call Center Operations
We maintain direct telephone contact with clients, providing reminders about outstanding payments and supporting the resolution of claims. Our team ensures respectful communication that helps preserve the relationship between the client and the creditor.
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Field Intervention
When necessary, our specialists visit clients in person to negotiate the recovery of financed assets. This face-to-face approach increases the effectiveness of collections and helps resolve cases faster.
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Repossession & Remarketing
We manage the repossession of vehicles, construction and agricultural machinery, ships, and real estate. Our services include dismantling, transport, secure storage, documentation, and full coordination of resale or remarketing.
Case study
We were entrusted with the recovery of two vehicles and a motorbike thatn eeded to …
Company Team
Sanela Alesić
Office Manager & Executive Assistan
Business partners
Over the years, AVS Bosnia and Herzegovina has earned the trust of leading financial and leasing institutions, including UniCredit Bank, Addiko Bank, HT Eronet, Tehnoxgroup, and Porsche Leasing — delivering results through local knowledge, provenprocesses, and responsive service.
